Email Etiquette and Acceptable Use Policy.
- Do NOT send mass mailing to multiple recipients during Office hours, especially with large attachments like Video, Picture, and Audio file. The best way is to do it after Office hours.
- Our Mail Server has auto-blocked system that will block domain level if continuously abuse by the above.
- In fact, most end users are not aware of the fact that using attachments is a misuse and abuse of the Internet Email system, which was never designed for transferring large amounts of data. Therefore sending large email attachment(s) is actually a violation the original design of the email communication mechanism.
OK, then what should you do? It's actually much easier than you may think. Outlined below is THE BEST WAY TO MAKE A LARGE FILE AVAILABLE TO SOMEONE:
- Upload the large file that was originally intended to be an email attachment to a Web site using any FTP software, e.g. the freely available and excellent WS_FTP LE by IpSwitch, Inc.. The application is really easy to set up and use.
- Send a short email, with the Web address of the uploaded file embedded in the message,
e.g. http://www.example.com/pub/invoice.doc.
This approach has the following distinct advantages of being:
- Reliable. The full name of FTP is File Transfer Protocol. It's the mechanism designed to transfer large amounts of data. You also never need to worry about any email size restrictions that might have been imposed by your recipients' ISPs;
- Quick. Sending a short email message is fast to deliver and to retrieve;
- Safe. You never need to worry about viruses and/or worms, since the dangerous and obsolete email attachment mechanism is bypassed completely;
- Efficient. You avoid the broadcasting of large amounts of data to many people and the majority of them may not need your large file(s). Those few who do just need to click on a link.
- Secure. You can even use encryption software to encrypt a file first before uploading it, thus making its content completely inaccessible to anyone other than your intended recipient(s)
- Spamming - Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward NetXtreme, but also because it can overload NetXtreme's network and disrupt service to NetXtreme subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, NetXtreme has the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.
- Other Illegal Activities - Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.
- Other Activities - Engaging in activities, whether lawful or unlawful, that NetXtreme determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.
